Terms and Conditions

📄 Terms & Conditions

The Pipeline Crew

Last Updated: January 8, 2026

1. Acceptance of Terms

By accessing or using the website, services, communications, or messaging programs of The Pipeline Crew (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms & Conditions. If you do not agree, you must discontinue use of our services.

2. Company Description

The Pipeline Crew is a marketing and communications company that provides services including, but not limited to:

Lead generation
Marketing automation
SMS, MMS, email, and phone communications
Appointment setting
Follow-up and customer engagement services
Messaging campaigns conducted on behalf of clients

3. SMS & Messaging Program (A2P Compliance)

Program Description

By opting in, you agree to receive SMS and/or MMS messages from The Pipeline Crew, including messages sent on behalf of our clients, which may include:

Marketing and promotional messages
Lead follow-ups
Appointment confirmations and reminders
Service notifications
Informational communications

Messages may be sent using automated or manual technology.

4. Opt-In Consent

By submitting your phone number through our website, online forms, landing pages, verbal consent, or other approved opt-in methods, you provide express written consent to receive text messages from The Pipeline Crew and/or its clients.

Consent is not a condition of purchase
Consent applies only to the specific number provided
You confirm you are authorized to use the provided number

5. Message Frequency

Message frequency may vary depending on the campaign or interaction. You may receive up to 5 messages per week, unless otherwise disclosed at the time of opt-in.

6. Message & Data Rates

Message and data rates may apply based on your carrier and mobile plan. The Pipeline Crew is not responsible for carrier charges.

7. Opt-Out & Help Instructions

You may opt out at any time by replying:

STOP

For help, reply:

HELP

Or contact us directly:
📧 [email protected]
📞 +1 (201) 720-6393

After opting out, you may receive a final confirmation message.

8. Privacy & Data Use

We respect your privacy:

Mobile numbers and consent records are not sold
SMS consent is not shared with third parties for their independent marketing
Messages sent on behalf of clients are governed by contractual and compliance safeguards

View our Privacy Policy:
🔗 https://www.thepipelinecrew.com/Private-Policy

9. Client Campaign Disclaimer

The Pipeline Crew may send messages on behalf of its clients. All clients are contractually required to:

Obtain proper opt-in consent
Comply with TCPA, CTIA, and carrier rules
Provide lawful, non-deceptive content

The Pipeline Crew is not responsible for client-provided content that violates laws or regulations.

10. Eligibility

You must be 18 years of age or older to engage with our services or messaging programs.

11. No Guarantee of Results

Marketing performance, lead volume, conversions, and revenue results are not guaranteed. Outcomes depend on multiple factors outside our control.

12. Limitation of Liability

To the fullest extent permitted by law, The Pipeline Crew shall not be liable for:

Indirect, incidental, or consequential damages
Loss of revenue, data, or business opportunities
Delayed or undelivered messages
Carrier filtering or blocking

Total liability shall not exceed the amount paid to The Pipeline Crew for services rendered.

13. Indemnification

You agree to indemnify and hold harmless The Pipeline Crew from any claims, damages, or liabilities arising from:

Your misuse of our services
Your violation of laws or regulations
Client-provided content or consent failures

14. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

15. Intellectual Property

All website content, branding, systems, and materials are the intellectual property of The Pipeline Crew and may not be copied or reused without written permission.